Terms and conditions of use of the application
Terms and conditions of use of the application

These general terms of use and legal information (referred to as "Terms and Conditions") are applicable to the use of the iSave mobile application, which belongs to S.C. NOVOTECH WORLD WIDE S.R.L., being its intellectual property. These terms and conditions are addressed and produce effects to all customers enrolled in the application as well as to partner companies, sites or applications that use or connect to the iSave application. By using this application, you consent to these terms of use. If you do not agree, please refrain from using it.

In accordance with the provisions of the applicable legislation, the identification details of the owner of the iSave application are presented below:

  • Legal name: S.C. NOVOTECH WORLD WIDE S.R.L.
  • Registered office: str. Locotenent - Colonel Dumitru Papazoglu, nr. 96, et. 3, Bucharest
  • Registered with the Trade Register under no.: J40/15594/2019
  • Tax identification code: 41903308
  • Data Protection Officer (DPO): Serban Oana Roxana 0771 632 022.

The object of Agreement

S.C. NOVOTECH WORLD WIDE S.R.L. through the iSave application makes available to restaurants, hotels, gyms, beauty salons/hairdressing salons/barbershop, spas, veterinary offices, dental offices and other service providers for the public located in Romania, the possibility to offer and/or present to potential customers the products sold or services provided by them, by including these vendors in the iSave application.

Thus, S.C. NOVOTECH WORLD WIDE S.R.L. developed the iSave application through which a certain number of traders, with which S.C. Novotech World Wide S.R.L. has concluded a commercial agreement for the use of the iSave application, offers a range of products and/or services. Customer users, through the iSave application can more easily get in touch with vendors registered in the iSave application, thus being able to purchase products or services from these vendors in a much easier way and can benefit from certain discounts that will be present, mainly only in iSave application. In this case, S.C. Novotech World Wide S.R.L. acts as a simple broker, for which reason it cannot assume and does not assume any responsibility for the quality of the products or services purchased through the iSave application or for the adequate provision of the services or products offered directly/indirectly by the vendors registered in the iSave application. Also, given that traders who want to collaborate with S.C. Novotech World Wide S.R.L. or want to be registered in the iSave application are independent professionals who are to provide/sell directly/indirectly to customers the products/services ordered from them, S.C. Novotech World Wide S.R.L. is not responsible, by way of example and without limiting ourselves to these examples, for the waiting time from placing the order until receiving the dishes served in restaurants, for waiting times in hairdressing salons, for crowded fitness rooms, for the check-in/check-out made by hotels, because these aspects are exclusively related to the organization and professionalism of the traders enrolled in the application.

In these terms and conditions, we will refer to vendors and customers as users of the iSave application.

Definitions

User - the person who created an account in the iSave application according to these terms and conditions.

Customer user- the person who is the consumer/client of the products and services offered by vendors and who has created an account in the iSave application in accordance with these terms and conditions.

Vendor user - the person who has the quality of vendor and who has created an account in the iSave application.

Terms and conditions - all the clauses mentioned in this content, which must be accepted in full and expressly by all users who intend to use the iSave application.

In all situations where these terms and conditions refer to the quality of "user", the reference is made to both consumer users and vendor users. The reference only to the vendor users or only to the consumer users, if the case, will be made only by using the specific phrase, namely vendor or consumer/client.

Password - Minimum 8 characters, of which at least 1 special character and 1 digit

The PIN will have 4 digits

Conditions for using the iSave application.

By accessing the iSave application and voluntarily creating an account in order to use the application, all users acknowledge and express their consent to accept expressly and without interpretation of a subjective nature the present terms and conditions of use of the iSave application and the privacy policy.

Client access and registration.

A. Account

The first step in using the iSave application is to download it from the AppStore, and the second step is to create a personal user account.

Regarding customers users, in order to complete their registration in the iSave application, they must provide certain details, such as their last name and first name, username (which they choose when creating the account), e-mail address, phone, bank card details, a chosen PIN. After completing the registration process, all users can access their profile and complete or edit and/or cancel it, as they see fit. Customers users will only be able to have one account.

After successful registration, customers can choose in the iSave application the vendor from which they want to purchase services or products. After placing an order with the vendor user, they will scan through the iSave application the bill offered by the chosen vendor. As soon as the payment note has been scanned, the discounted amount will appear in the iSave application, which the customer user will have to pay exclusively through the iSave application. Payment will be made automatically by scanning the QR code of the respective vendor.

Regarding users vendors, in order to complete their registration in the iSave application, they must provide the following details, namely, name, Sole Registration Code, registered office, bank account, operational offices, working hours schedule, e-mail, telephone number and discount offer. This information will be provided by users vendors by signing a registration form. Users vendors will have their own accounts as well as the internal iSave application offered by S.C. Novotech World Wide S.R.L. The users vendors will have a main account, held by the vendor's administrator or another authorized person, through which they will be able to create accounts for internal employees. After completing the registration process, all users can access their profile and complete or edit and/or cancel it, as they deem fit.

iSave does not save payment data for users that will be processed and stored by your payment service provider as described in these Terms and Conditions and the Privacy Policy.

B. Minimum conditions for users.

1. In order to use the iSave application, users customers must meet the following requirements:

- Must be at least 18 years old at the time of account creation;

-They must correctly and completely fill in the mandatory fields of the registration form by which they request personal data such as your last name and first name, username, email address, phone number, bank card details

-All users must agree to these terms and conditions of use.

-You must accept the Privacy and Data Protection Policy.

2. Users vendors, in order to use the iSave application it is necessary to meet the following conditions:

-They must correctly and completely fill in the mandatory fields of the registration form requesting the name, Sole Registration Code, registered office, bank account, operational offices, working hours, e-mail, telephone -Not to sell the products or services provided in section 11 of these terms and conditions.

-Not to sell the products or services provided in section 11 of these terms and conditions.

-All users must agree to these terms and conditions of contract.

-You must accept the Privacy and Data Protection Policy.

The user guarantees that all information provided to S.C. Novotech World Wide S.R.L. through the registration forms in the iSave application is true, correct and complete. Also, the user undertakes to update in the iSave application any subsequent change of the data provided at the time of registration in the application.

If the user provides false, incorrect or incomplete information or if S.C. Novotech World Wide S.R.L. considers that there are good reasons to have suspicions regarding the veracity, integrity or accuracy of this information, S.C. Novotech World Wide S.R.L. may restrict the user's current or future access to the iSave application.

When registering in the iSave application, it is necessary for users to choose a username, password and a PIN. The username, password and PIN are personal, non-transferable and strictly confidential. To increase the level of account security, S.C. Novotech World Wide S.R.L. recommends users not to use the same username, password and PIN that they use in other applications, platforms or sites, because if a certain person uses the same username, password and PIN in several applications, sites or platforms, S.C. Novotech World Wide S.R.L. cannot guarantee that the respective user is the only person who logs on to his personal profile and will not be able to guarantee the security of the account. Also, in order to prevent purchases made by other persons on your account, S.C. Novotech World Wide S.R.L. strongly recommends users not to disclose account data to others. S.C. Novotech World Wide S.R.L. is not responsible for orders made by other persons from a user's account and does not constitute a reason for the refund of amounts paid through the user account by persons other than the person holding the account, and in these situations, the payment made by another person through a user's account is considered by S.C. Novotech World Wide S.R.L. as being made by the recipient of the account.

Users undertake not to disclose personal account details and not to allow their access to the account created in iSave. Users will be solely responsible for any use of this data and assume the purchases made through iSave applications even if the account is used, with or without their will, by third parties. Users are also responsible for the statements and their content entered in the iSave application as well as for any action performed using the username, password and pin.

S.C. Novotech World Wide S.R.L. cannot guarantee the identity of the users registered in the iSave application, consequently it is not responsible for the use of the identity of a registered user by unregistered third parties. Users undertake to inform S.C. Novotech World Wide S.R.L. as soon as possible using the means of communication made available to users, if their registered data is stolen, disclosed or lost or if third parties have created accounts in the iSave application with their personal data.

C. Theft, loss or elimination of the credit card.

Given that S.C. Novotech World Wide S.R.L. cannot guarantee the identity of the users registered in the iSave application, the users have the obligation to inform S.C. Novotech World Wide S.R.L. in the shortest possible time, if they have evidence or suspicions regarding theft, loss or fraudulent use by a third party of the credit card associated with the account created in the iSave application. Thus, although S.C. Novotech World Wide S.R.L. through the iSave application acts for the protection of users by using appropriate security measures, if a user fails to immediately notify the loss, theft or fraudulent use of the credit card by third parties, S.C. Novotech World Wide S.R.L. will not be able to restrict the access to the application of the person who fraudulently uses the injured user's card, which is why S.C. Novotech World Wide S.R.L. will not be responsible for the fraudulent use resulting from this situation that can be fulfilled by third parties from the user’s account. S.C. Novotech World Wide S.R.L. suggests users to report to the police any theft, loss or fraudulent use of the bank card.

D. Prices of services/products and invoice.

User registration in the iSave application is free.

For the use of the iSave application by vendors S.C. Novotech World Wide S.R.L. will not charge them commissions or other associated costs on condition that the vendors bear the bank costs/fees for the payments received through the iSave application. Regarding the use of the iSave application by users customers, S.C. Novotech World Wide S.R.L. reserves the right to allow the use of the iSave application or certain functions of the application only on the basis of a monthly subscription of 25 RON VAT Included or 120 RON VAT Included, subscription for 6 months. The terms and conditions for using the iSave application by subscription will be made known to the public as soon as the application offers this service. Also, S.C. Novotech World Wide S.R.L. reserves the right that at the time it launches the services by subscription, to offer in order to familiarize the customers with the new functions/interfaces a period of adaptation, the period that will be determined and established exclusively by S.C. Novotech World Wide S.R.L. During this adaptation period, the customers' access to the paid version of the application will be made free of charge.

The customer user must pay for each product or service purchased through the iSave application. The payment of the services and products ordered through the iSave application will be made by the user clients exclusively through the iSave application, by scanning the bar / QR code of the voucher issued by the merchants and entering the chosen PIN in the application. The user undertakes to pay for the product or service ordered through the iSave application, benefiting from any discounts offered exclusively through the iSave application. S.C. Novotech World Wide S.R.L. reserves the right to change, at any time, the price of products and services offered through the iSave application as well as the percentage of discounts offered. The change of prices and discounts will take effect immediately after their publication in the application. The customer user of the iSave application will receive a fiscal receipt and/or invoice directly from the vendor from whom he/she purchased the respective product or service. S.C. Novotech World Wide S.R.L. will not issue invoices or receipts to customer users for services or products purchased from vendors, but will issue payment notifications through the iSave application.

As regards the vendors, the payment of the services provided or of the products sold by them through the iSave application in the current week will be made by S.C. Novotech World Wide S.R.L., in the following week at the latest on its last working day.

If a service or product ordered by the customer user from the vendor chosen in iSave and if after the product is prepared or the service is to be fulfilled by the local vendor, the customer cancels or refuses to receive the service or product ordered, in this situation, S.C. Novotech World Wide S.R.L. is not responsible for the payment of the respective service or product, and this situation will be reconciled exclusively between the vendor who offered the service or product whose order was cancelled and the customer who cancelled or refused the order. Cancellation of an order does not affect the ability of the user customer to make subsequent orders through the iSave application, unless these cancellations are made repeatedly and unjustifiably or in bad faith.

Payment platforms.

Payment for services and/or products offered through the iSave application and sold in person at restaurants, gyms or other vendors to customers will be made exclusively to S.C. Novotech World Wide S.R.L. which then transmits it, according to letter D of clause 4 of these terms and conditions, to the restaurants and/or other vendors with which S.C. Novotech World Wide S.R.L. has concluded a commercial agreement. Vendors registered in the iSave application authorize S.C. Novotech World Wide S.R.L. to accept and receive payment on their behalf. Payment of any corresponding product or service ordered from a vendor registered in the iSave application will relieve the customer of the obligation to pay directly to the vendor the price of the product or service.

Customer users of the iSave application will pay for the products or services ordered exclusively through the iSave application. In order to pay with a bank card, the customer using the iSave application must provide the details of the bank card they want to register in the iSave application as a payment method associated with their personal account created within the iSave application. S.C. Novotech World Wide S.R.L. does not store card numbers on its own servers and can only view the last 4 digits of the card. The complete information can be stored on the servers of the electronic payment service provider that makes payments on behalf of S.C. Novotech World Wide S.R.L. The customer who pays by bank card will not have to pay to S.C. Novotech World Wide S.R.L. any additional commission for making the payment in this way. However, S.C. Novotech World Wide S.R.L. does not assume responsibility for any fees charged by vendors or banking institutions providing electronic payment methods, but S.C. Novotech World Wide S.R.L. intends to engage in commercial negotiations with them in order to eliminate for the customers registered in the iSave application any commission or additional fee.

Payment made by customers through the iSave application will be transferred to S.C. Novotech World Wide S.R.L. accounts through a banking institution providing electronic payment services.. Banking institutions that offer an electronic payment method are authorized to provide electronic payment services throughout Romania where S.C. Novotech World Wide S.R.L. offers the use of the iSave application.

The amounts of money representing payments made by customers through the iSave application do not represent profit or income for S.C. Novotech World Wide S.R.L.

Payment made by customers for the monthly subscription to the iSave app (monthly or 6 months membership fee), will be made directly through AppStore. The subscription is being renewed automatically on a monthly basis, until it’s canceled.

To provide users with assistance in making payments through the iSave application, S.C. Novotech World Wide S.R.L. will be the first contact and will accept responsibility for payments made through the iSave application, in situations where payments were made correctly or in the event of encountering certain payment problems if these problems are generated exclusively by the wrong, erroneous functionality of the iSave application. However, S.C. Novotech World Wide S.R.L. cannot assume responsibility for the improper operation of the electronic payment systems made available to S.C. Novotech World Wide S.R.L. by banking institutions.

In case the user encounters any problem with the processing of his/her order, S.C. Novotech World Wide S.R.L. recommends the user to contact the customer service through the means of communication provided by S.C. Novotech World Wide S.R.L.

The price of the products or services that appear in the iSave application.

The prices of the services and products offered by the traders will be the ones established by them. However, in addition to facilitating the interaction between vendors and customers, S.C. Novotech World Wide S.R.L. wants to undertake commercial negotiations with vendors registered in the application or who want to register in the application in order to offer customers users of the iSave application certain discounts for products and/or services ordered by customers registered in the iSave application. Thus, in the iSave application, the price of products or services ordered from vendors registered in the iSave application will be the complete one and established by the vendor, but by scanning the QR code of the vendor, the customer who is registered in the iSave application will benefit from the discount offered through iSave application. The discount is previously established and negotiated between the vendor and S.C. Novotech World Wide S.R.L., the customert benefiting from this discount by simply scanning the QR code. After making the payment through the iSave application, the vendor will issue to the customer a receipt/invoice for the price paid through the application.

Promotional codes and/or other offers or discounts

Promotional codes and/or other offers offered through the iSave application must be correctly and completely entered in the application prior to placing the order, otherwise they will not be valid and the user customer will not be able to fully benefit from these benefits.

S.C. Novotech World Wide S.R.L. can at any time and unilaterally offer promotional codes that customers users can use in the iSave application, in which case the user accepts that the respective promotional codes can be used only for the period of validity established by S.C. Novotech World Wide S.R.L.

S.C. Novotech World Wide S.R.L. reserves the right to cancel the promotional codes, offers or discounts if there is a reasonable suspicion of their fraudulent use, and may sue the bad faith user for the damage caused to the company due to the fraudulent use of promotional codes. S.C. Novotech World Wide S.R.L. cannot be held liable if due to events or situations that are not under the control of S.C. Novotech World Wide S.R.L., or the need of which is justified or due to force majeure, has to cancel, shorten, extend, modify the promotional offers or discounts offered. Also, S.C. Novotech World Wide S.R.L. does not assume any responsibility if for technical reasons not directly related to the technical team of the application, the application is not available or is subjected to errors during the promotional offers, unavailability or error that leads to the loss of the discount or of the promotional offer.

If the user has several promotional codes, they do not accumulate, as the user can use a single promotional code for an order.

Promotional activities and other commercial actions.

S.C. Novotech World Wide S.R.L. reserves the right to enter into commercial agreements with various vendors, professionals or entrepreneurs to provide customers promotional information. Also, S.C. Novotech World Wide S.R.L. reserves the right to conclude collaboration agreements with various marketing companies in order to initiate marketing campaigns for the promotion of the iSave application and of a certain number of vendors who signed up for the iSave application and decided to conclude collaboration agreements with S.C. Novotech World Wide S.R.L.

S.C. Novotech World Wide S.R.L. reserves the right to enter into commercial agreements with various vendors, professionals or entrepreneurs to provide customers promotional information. Also, S.C. Novotech World Wide S.R.L. reserves the right to conclude collaboration agreements with various marketing companies in order to initiate marketing campaigns for the promotion of the iSave application and of a certain number of vendors who signed up for the iSave application and decided to conclude collaboration agreements with S.C. Novotech World Wide S.R.L.

Purchase of alcoholic products

Users who place an order that includes the purchase of alcoholic beverages must be at least 18 years old. When placing an order that includes alcoholic beverages, the user confirms that he/she is at least 18 years old, and vendors who serve or sell alcoholic products undertake not to sell alcoholic products to a person who has placed such an order, if they suspect that they are under 18. Also, in such a situation, vendors who serve or sell alcoholic products undertake to refuse payment for these products through the iSave application and not to allow the scanning of the ticket/QR in the iSave application. However, S.C. Novotech World Wide S.R.L.is not responsible for non-compliance with this clause by the vendors in question.

This clause prohibits the sale of alcohol to persons under the age of 18 and also applies if any of the vendors registered in the iSave application sells products that are intended exclusively for persons under the age of 18.

In situations where due to certain events, such as elections, the consumption or sale of alcoholic beverages is restricted for a certain time or within a certain territorial area, it is the user's responsibility not to use the iSave application in such restricted situations. Also, this responsibility to respect the restriction, belongs to the vendors who are also targeted by such restrictions.

Pharmaceuticals

In accordance with the legal provisions in force, S.C. Novotech World Wide S.R.L. does not sell or markets medicines for human use through the iSave application. Regarding the pharmaceutical products and the collaboration with the companies authorized in the sale of these products, S.C. Novotech World Wide S.R.L. presents itself only as a broker between the customer who intends to buy pharmaceutical products and the company authorized to sell these types of products and, as in the case of other vendors, has only the purpose of facilitating the interaction between vendors and customers, the promotions of services offered by vendors, the offering of discounts to customers.

In no case, S.C. Novotech World Wide S.R.L. shall not assume responsibility for the use by users of products purchased from pharmacies/companies authorized to sell pharmaceuticals and paid through the iSave application.

Prohibited products policy.

The following list is for informational purposes and the prohibitions are not limited to the products presented in it. Users are strictly prohibited from purchasing through the iSave application the products mentioned in the list below. Vendors who have several fields of activity, some of which are not in this list and others that are in this list, undertake not to allow the purchase through the iSave application of the products mentioned in the list of prohibited products and undertake not to present the scanning receipt for the payment in iSave application.

Abusive use - S.C. Novotech World Wide S.R.L. will not tolerate the use of abusive language or abusive attitudes towards our company, towards other users or towards vendors. Breach of this prohibition may lead to the sanctioning of the user by temporarily or permanently disabling his/her account.

Weapons - firearms, ammunition, explosives, firearm accessories, knives, pyrotechnic articles and related goods, or other flammable substances such as fuel

Devices related to road/air/rail/naval traffic - radar etc

Minors - S.C. Novotech World Wide S.R.L. reserves the right to refuse registration in the iSave application of persons who have not reached the age of 18 at the time of requesting registration.

Illegal communications equipment - Devices for obtaining free satellite signals, illegal products for modifying mobile phones and other equipment. S.C. Novotech World Wide S.R.L. strongly disapproves of these activities, which is why it will not allow the registration in the iSave application of the vendors that carry out such activities.

Organs and cells - Organs or other parts of the body; body fluids; stem cells; embryos. S.C. Novotech World Wide S.R.L. strongly disapproves of these activities, which is why it will not allow the registration in the iSave application of the merchants that carry out such activities.

Hacking and cracking - Books, brochures, guides, information or equipment that breach the law by damaging or fraudulently facilitating access to software, servers, websites or other protected properties. S.C. Novotech World Wide S.R.L. strongly disapproves of these activities, which is why it will not allow the registration in the iSave application of the vendors that carry out such activities.

Gambling - S.C. Novotech World Wide S.R.L. reserves the right not to allow the registration in the iSave application of the vendors who sell/provide the following products/services, respectively, lottery tickets, bingo tickets, bets, bets through online betting sites. Also, nor to casinos or other vendors with this profile or with a similar profile.

Narcotic substances - S.C. Novotech World Wide S.R.L. will not collaborate in any way with persons or companies that sell narcotic products, whether they are legal or illegal. S.C. Novotech World Wide S.R.L. strongly disapproves of these activities, which is why it will not allow the registration in the iSave application of the vendors that carry out such activities.

Counterfeit products - S.C. Novotech World Wide S.R.L. reserves the right not to allow registration in the iSave application of vendors who sell/provide the following products/services, respectively, copies or imitations of design products or other goods, belonging to celebrities who would generally require the existence of an authentication, fake autographs, counterfeit currency, stamps, tickets or unauthorized goods

Pornographic materials - S.C. Novotech World Wide S.R.L. will not collaborate in any form with persons or companies that sell products or preset pornographic services. S.C. Novotech World Wide S.R.L. strongly disapproves of these activities, which is why it will not allow the registration in the iSave application of the vendors that carry out such activities.

Specially regulated animal or plant species - S.C. Novotech World Wide S.R.L. reserves the right not to allow the registration in the iSave application of vendors who sell/provide the following products/services, respectively, animals or plants that are subject to special regulations, parts of animals or fluids, prohibited seeds, dangerous plants, regulated plants or other organisms, including their by-products, which are endangered or the marketing of which is, where appropriate, specifically regulated..

Geolocation

S.C. Novotech World Wide S.R.L. reserves the possibility to collect, use and share data on the exact location, including the real-time geographical location of the device from which you use the iSave application, but only with the express consent of the user. The respective location data can be collected and used by S.C. Novotech World Wide S.R.L. exclusively in order to show the location of vendors who are interested in the user and the distance between him/her and the vendor. At any time, users can disable the geolocation service, and the geolocation disabling will not affect the functionality of the iSave application.

User obligations

Users are solely responsible for the improper, bad faith use of the iSave application and assume responsibility for the accuracy of the data entered into the iSave application. Specifically, users undertake to strictly abide by the terms and conditions of use of the iSave application.

S.C. Novotech World Wide S.R.L. cannot be considered as having editorial responsibility and expressly declares that it does not identify itself with any opinion, argument or comment that may be expressed by iSave users, as the consequences of these arguments, opinions or comments will be the sole responsibility of user.

Users will refrain from using the personal profile and other content of the iSave application for illegal, immoral purposes that could harm third parties, or that could harm, damage, deteriorate the content and services of the iSave application. It is also forbidden for the user to allow the use of the personal account by third parties or to obstruct the access of other users to their own accounts, to the creation of such accounts or to the normal use of the iSave application.

Users are solely responsible for entering usernames, passwords and individual PINs, which must be non-transferable and sufficiently complex. Also, users assume full responsibility for loss, theft or other situations that make it impossible to access the account if they use the same username, password and PIN in other applications, platforms or sites.

Any user who breaches the obligations established by these terms and conditions will be solely responsible for any loss, damage or injury caused by non-compliance with the established obligations. S.C. Novotech World Wide S.R.L. will not accept any responsibility for any consequences, loss or damage that may arise from the illegal, fraudulent or immoral use or access by third parties or by users.

In principle, but without limiting ourselves to these, users undertake:

- to refrain from advertising vendors registered in the iSave application, products sold by them or services provided by them without the prior consent of S.C. Novotech World Wide S.R.L. or the vendor that the user wants to promote.

- to refrain from sending e-mails or other messages in bulk or recurring to several persons or to transmit e-mail addresses or other user data without the express consent of the holder of such data.

- activities such as the introduction into the iSave application of computer viruses of any kind, of corrupt files or other software files that could damage, alter or diminish the functionality of iSave applications or the content of the application are expressly prohibited..

- to refrain from accessing the accounts of other users, being obliged to use the iSave application only with their own account created with the real data which they own.

- to refrain from using the iSave application to insult, defame, intimidate or harass other users or to affect their image, dignity, name, reputation or other personal rights expressly protected by the legal provisions in force.

- to refrain from breaching the industrial and intellectual property rights or the rules regarding the protection of personal data.

Any user can report another user if they consider that another user breaches the terms and conditions of use of the iSave application. Similarly, any user can inform S.C. Novotech World Wide S.R.L. regarding any abuse from the vendors they contacted through the iSave application. S.C. Novotech World Wide S.R.L. will check these notifications and will take all measures considered appropriate, reserving the right to remove from the application the users who breach the terms and conditions of use, which cause damage to S.C. Novotech World Wide S.R.L. or other users. In the same respect, S.C. Novotech World Wide S.R.L. reserves the right to terminate the collaboration contracts with vendors who do not comply with their obligations arising from these terms and conditions, who fail to seriously and professionally carry out their commercial activity or harm other users or traders.

S.C. Novotech World Wide S.R.L. reserves the right to remove or suspend any messages with illegal or offensive content without the need for prior notice or warning.

Cancellation/deletion/disabling of the account

Users can cancel/delete their account created in the iSave application by disabling it from the application.

Vendor users undertake to inform S.C. Novotech World Wide S.R.L. before cancelling/disabling the account on the intent to terminate the collaboration at least 30 days before the moment of termination of the collaboration, disabling/deletion of the account.

Responsibility of S.C. Novotech World Wide S.R.L.

Users are responsible for owning the data services (internet) and equipment/devices necessary for internet access and for using the iSave application. Users can report any incidents or problems accessing the iSave application using the contact channels made available to users, and S.C. Novotech World Wide S.R.L. will analyse the incident and will inform the user about how to remedy the incident occurred.

S.C. Novotech World Wide S.R.L. does not control and is not responsible for the content uploaded by users in the iSave application, as users are solely responsible for the legal, moral and real nature of the content introduced in the iSave application.

S.C. Novotech World Wide S.R.L. will not be responsible for any service interruption, connection errors, unavailability or its errors, internet service access or internet interruptions or for any other situations that are not under the control of S.C. Novotech World Wide S.R.L.

S.C. Novotech World Wide S.R.L. does not assume any responsibility for security errors that may occur or for any damage that may be caused to the device from which the iSave application is used or to the files or documents saved on it, as a result of:

-use of outdated versions;

functioning errors of the device;

- cyberattacks on the device or on the application;

-the presence of viruses in the user's device used to connect to iSave application.

Responsibility for content

S.C. Novotech World Wide S.R.L. does not control and does not have the obligation to control on its own initiative the way in which users use the iSave application. Thus, it does not guarantee that users will use the iSave application in accordance with these terms and conditions or in a prudent and diligent manner, and S.C. Novotech World Wide S.R.L. will not check and has no obligation to check the identity of users or the veracity, current validity or authenticity of data provided by users.

S.C. Novotech World Wide S.R.L. expressly disclaims any liability, of any nature, that may arise from the illegal use of the application by users of the application or as a result of information or data provided by them to other users regarding other users and which is not true, is no longer valid, is incomplete and/or false and in particular but without limitation, for any loss or damage of any kind that may occur as a result of the user's claim that it is a third party. Expressly, S.C. Novotech World Wide S.R.L. does not accept any responsibility for the use of the iSave application that could be performed by a third party from the user's account.

However, S.C. Novotech World Wide S.R.L. reserves the right to completely or partially, definitively or temporarily restrict the access of certain users, as well as to cancel, suspend, block or eliminate by legal, timely and appropriate means certain types of content if it becomes aware that the activity or the information provided is illegal, false or may harm the application or other users. Consequently, S.C. Novotech World Wide S.R.L. reserves the right to establish any filters that may be considered necessary in order to prevent the use of the iSave application for the purpose of loading illegal, false or harmful content.

Guarantee for vendors and for payments

S.C. Novotech World Wide S.R.L. does not offer any guarantee regarding the professionalism of the vendors with which it has concluded collaboration agreements, their authenticity, novelty, accuracy, legality or non-breach by them of the rights of third parties or of other users of the application. Consequently, the users of the iSave application declare that they understand that the iSave application is only a technological application the main activity of which consists in brokering; in other words, it facilitates the contact between vendors and customers, which is why S.C. Novotech World Wide S.R.L. has no responsibility resulting from the information, products, services provided by the vendors or for any loss or damage that the customers may suffer due to the non-observance by the vendors of these terms and conditions. When a bill is scanned to be paid through the iSave application or when certain products or services are ordered through the iSave application, a direct commercial relationship is established between the vendor and the customer, and thus S.C. Novotech World Wide S.R.L. is not a party to this business relationship, but only provides the iSave application in order to allow the parties to interact, as SC. Novotech World Wide SRL has only the quality of broker. Therefore, SC. Novotech World Wide SRL will never assume responsibility for the availability, quality of services provided or products sold, the legality of vendors or other intrinsic conditions applicable to them. Also, if the customer user is not satisfied with the product or service purchased from a particular vendor and requests a refund for the product or service, this request will be made by the dissatisfied customer directly to the vendor from whom he/she purchased the respective product or service, because S.C. Novotech World Wide S.R.L. cannot assume the quality of the products or services provided by vendors, as SC. Novotech World Wide SRL has only the status of broker. In such a situation, if the respective trader wishes to refund the price of the non-compliant products or services, this refund will be made directly by the vendor.

S.C. Novotech World Wide S.R.L. recommends customers to use the iSave application in good faith and to choose with great diligence the vendors from whom they want to purchase products or services.

Updates to the iSave application

S.C. Novotech World Wide S.R.L. reserves the right to update, amend or delete the information contained in the iSave application, at any time and without any notice regarding its appearance, new functions or other functionality of the application, but, if necessary, S.C. Novotech World Wide S.R.L. will inform users of the new access conditions of the application..

S.C. Novotech World Wide S.R.L. does not guarantee the absence of errors or interruptions when accessing and using the iSave application or its content or that it will always be updated. Except for situations that make it impossible or difficult to update the application, S.C. Novotech World Wide S.R.L. will make every effort to correct all errors or non-functionalities of the iSave application as soon as possible from the moment it becomes aware of the existence of errors or non-functionality of the iSave application.

Updates of these terms and conditions.

S.C. Novotech World Wide S.R.L. reserves the right to update, amend these terms and conditions as well as the privacy policy at any time, but with the prior obligation to inform users that these terms and conditions or the privacy policy have been amended or updated. The amendment or updating of the terms and conditions or of the privacy policy will be brought to the users' knowledge through the iSave application or through other means of communication. Users will become aware of the new content of these terms and conditions through the iSave application. The amended/updated terms and conditions and the privacy policy will produce effects in relation to users from the moment of their publication in the iSave application. Users must carefully and completely read the updated terms and conditions and privacy policy. The continued use of the iSave application by users after the publication of the updated Terms and Conditions and Privacy Policy represents an express expression of their consent that they fully agree with the amended/updated Privacy Policy and the Terms and Conditions. If users do not agree with the updated Privacy Policy and the terms and conditions, they can no longer use the iSave application.

Intellectual property rights

S.C. Novotech World Wide S.R.L. is the exclusive owner of all intellectual and industrial rights over the iSave application as well as of the content that can be accessed through it. The intellectual property rights over the iSave application, as well as the text, images, graphic design, navigation structure, information and their content are the exclusive property of S.C. Novotech World Wide S.R.L. which holds the exclusive right to enforce the rights of exploitation of the application, the right of reproduction, distribution, publication and transformation in accordance with the Romanian legislation referring to the intellectual and industrial property right.

However, it is possible that S.C. Novotech World Wide S.R.L. should not be the exclusive owner regarding the information entered in the application regarding the name, denomination, images, logo, brand belonging to the companies with which S.C. Novotech World Wide S.R.L. also collaborates and also in terms of the last name, first name, bank details or other personal data belonging to customer users. Thus, regarding these data S.C. Novotech World Wide S.R.L. starts to use exclusively by concluding commercial agreements with vendors who expressly express their consent to register in the iSave application, making available to S.C. Novotech World Wide S.R.L. the necessary data for registering in the iSave application or for promoting the vendor. Regarding the personal data of customer users, these shall be used by the iSave application exclusively at the initiative of the customer who wishes to register in the iSave application. In all cases, this information is used only temporarily for as long as the user wishes to be registered in the iSave application. .

The deletion, derivation or nodding in any way of the iSave application is expressly prohibited, and the modification, copying, reuse, publication, exploitation, reuse, use of files, processing or distribution in any way of the content of the application are also prohibited, except the situation in which the express, written and prior consent is received from S.C. Novotech World Wide S.R.L.

Among other things, any user who shares, in any way, content through the iSave application declares that he/she expressly assumes that he/she is the owner of that content or possesses any other right to allow such sharing, completely exempting S.C. Novotech World Wide S.R.L. of any responsibility regarding the content and legal character of the information provided. By providing the information through the iSave application, users expressly and freely authorize S.C. Novotech World Wide S.R.L. to use this information, but only for the purpose for which the iSave application works as it is mentioned in these terms and conditions.

Clauses regarding nullity

In the event that a certain clause of these terms and conditions is declared null and void by the application of the law, the nullity will produce effects exclusively on that clause and not on the other clauses of the present terms and conditions. In such a situation, the entire content of these terms and conditions except for the cancelled clause will produce effects.

Applicable law

The contractual relationship between S.C. Novotech World Wide S.R.L. and users, vendors and even third parties will be governed by Romanian law, and any dispute between them will be settled by the civil courts according to the general, material and territorial jurisdiction. Prior, the dispute or any misunderstandings between S.C. Novotech World Wide S.R.L. and vendors, customers, third parties will be settled or they will try to settle it amiably.

Last update: 18.03.2021